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stats Global Deliverability Benchmark 2019 [PDF]

We’re eager to benchmark global inbox placement rates (IPR) between 2016 and the second quarter of 2019, to identify how inboxing has fluctuated over the years, and to dig in to potential causes of any meaningful change. [...] [more] 
250ok.com    Study, Deliverability

stats Global Study: Consumer Engagement Best Practices for 2020 [PDF]

In partnership with Lawless Research, Twilio surveyed 2,500 consumers in the US, UK, Germany, and Australia about their communications preferences and experiences. Respondents all owned a smartphone or mobile phone and had been the recipient of communication from a business via a variety of channels including email text message, messaging app, social media, phone, or a company’s mobile app [...] [more]
twilio.com    Mobile, Multichannel, Study

stats 2019 State of Email Workflows [PDF]

In our fourth annual State of Email Workflows report, we take a detailed look at how over 3,000 email marketers: Handle crucial pre-send processes including content planning, email design, coding, testing, and reviews and approvals—and what tools they use along the way; Analyze campaigns post-send to monitor deliverability and measure the effectiveness of their campaigns; Use these insights to inform and strengthen strategy in their other marketing channels [...] [more]
litmus.com    Study

law EU Court of Justice: Storing cookies requires active consent [PDF]

The Courtdecidesthat the consent which a website usermust giveto thestorage of and access to cookies on his or her equipmentis not validly constituted by way of a pre-checked checkbox which thatuser must deselect to refuse his or her consent.That decision is unaffected by whether or not the information stored or accessed on theuser’s equipment is personal data. EU law aims to protect the user from any interference with his or her private life, in particular, from the risk that hidden identifiers and [...] [more] 
europa.eu    Law

stats E-Mail-Marketing-Benchmark 2019 [PDF]

Der Inxmail E-Mail-Marketing-Benchmark 2019 liefert ausführliche Auswertungen zu Newslettern und Transaktionsmails. Die Reports zu Newslettern sind gruppiert in die Kapitel Mailingversand, Öffnungsrate, Klickrate sowie Bouncerateund E-Mail-Clients. Die Kennzahlen von Transaktionsmails werden anschließend in einem eigenen Kapitel untersucht. [...] [more] 
inxmail.de    Study

stats 2019 Retail Personalization Index [PDF]

The industry’s most comprehensive guide to modern personalization and customer experience management, covering 100 innovative retail leaders. Personalized marketing results in retailers’ sales increasing by 6 to 10%, two to three times higher than their non-personalizing competitors. But personalization is a broad concept with endless tactics to test, which makes it challenging to know where to start, where to look for inspiration, and where to benchmark performance against competitors and [...] [more] 
sailthru.com    Gallery, Customization

law Rechtliche Grundlagen für E-Mail Marketing [PDF]

Erfolgreich und sicher Newsletter verschicken – ein Leitfaden für Nicht-Juristen. 4., umfassend überarbeitete und erweiterte Auflage, inkl. Datenschutz. Stand: September 2019. [...] [more]
dialog-mail.com    Law

discussion Email Newsletter Lookbook [PDF]

To help inspire you to make the best email newsletter for your company possible, we’ve compiled some of our absolute favorite email newsletters. They are all fabulous for different reasons -- some have exceptional design, some have exceptional copy, some have exceptional calls-to-action ... but all are exceptional at solving for their subscribers’ needs. Check ‘em out! [...] [more] 
hubspot.net    Gallery

antispam DANE as Basis for Secure Data Transmission of Emails [PDF]

The protection of your customer data is not only of the highest priority for you, but also for the email service provider that is sending on your behalf. Article 33 of the European General Data Protection Regulation (GDPR) stipulates what happens in the case of abreach involving personal data: In this case, the data controller (here, the companydoing the marketing) must inform the data subjects (customers whose data has been breached) [...] [more] 
certified-senders.org    Marketing

tactics 2019 Holiday Marketing Playbook [PDF]

There’s plenty of time before “the holidays,” right? Not exactly. Holiday sales are perpetually on the rise, while consumers are starting their shopping earlier and earlier. This means retailers must get a head start before the holidays, especially since the most wonderful time of the year is also the most lucrative. [...] [more] 
sailthru.com    Event, Intelligence

law Transactional email, or newsletter? [PDF]

During complaint procedures, the question arises again and again as to whether the mailing in question is considered a transactional email or perhaps a newsletter. Answering this question can have a particular impact on the legal requirements to be observed for sending. The strict legal requirements for email marketing1apply not only to classic advertising mails in which certain products are explicitly advertised, but also to the sending of newsletters. [...] [more] 
certified-senders.org    Law

stats Dialogmarketing-Monitor 2019 [PDF]

Deutscher Werbemarkt schrumpft um 3 % auf 40,4 Mrd. €; Klassikmarkt verliert mit 0,9 Mrd. € (rund 4 %), Dialogmarketing mit 0,3 Mrd. € (2 %); Fast alle Medien verzeichnen Verluste: Anzeigenwerbung verliert 0,4 Mrd. € (?4 %), Werbesendungen 0,5 Mrd. € (?7%); Alleiniger Gewinner ist mit einem Wachstum von 4% um 0,4 Mrd. € das Onlinemarketing [...] [more] 
cloudinary.com    Study

stats The State of Email Engagement: When, Where, and How People Engage with Email [PDF]

Set on a mission to find out how the average subscriber engages with email, we analyzed more than 10 billion—yes, that’s billion with a “B”—email opens tracked with Litmus Email Analytics to understand what email clients subscribers use, when they are most likely to open email, how long they engage with email messages, whether they forward emails, and more. [...] [more]
litmus.com    Study

stats Newsletter-Nutzung im DACH-Raum [PDF]

Der erste Eindruck zählt: Mit einer eindeutigen und komplett lesbaren Betreffzeile kann beim ersten Eindruck gepunktet werden. Mit der Anrede mit „Sie“ ist man auf der sicheren Seite: ca. 40% der Newsletter-Leser in Deutschland und Österreich sprechen sich für „Sie“ aus („Du“: ca. 15%), bei den Schweizern sind es 30%. Angebote und Produktneuheiten wecken Interesse: Sonderangebote und Rabatte sowie Informationen über neue Produkte und Angebote sind die interessantesten Newsletter-Inhalte. [...] [more] 
united-internet-media.de    Study

stats 2019 State of Email - May 2019 Update [PDF]

Get a comprehensive look at the data, trends, and innovations that shape the email industry in 2019, and learn how they affect your email program. Now with up-to-date insights on AMP for Email, updates on GIF support in Outlook, and industry news from the first few months of 2019. [...] [more]
litmus.com    Study
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