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stats The Forrester Wave™: B2B Marketing Automation Platforms, Q4 2018

In our 36-criteria evaluation of B2B marketing automation platform (MAP) providers, we identified the six most significant ones — Act-On Software, bpm'online, Marketo, Oracle, Salesforce, and SAP — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2B marketing professionals make the right choice. [...] [more]
forrester.com    Automation, ESP, Study, B2B

stats Industry Spotlight: Email Marketing at Nonprofits

Based on a survey of 240+ nonprofits, we examine a range of email marketing issues, including list size, workflows, automation, deliverability, and more. [...] [more]
litmus.com    Study

stats Q2 2018 Email & Mobile Benchmark Report [PDF]

We’ve analyzed major email marketing and mobile trends and key performance indicators (KPIs) by collecting data from North American clients. Our quarterly benchmark report gives you the opportunity to compare your email and mobile campaigns and programs to your peers. The 2018 Q2 Email and Mobile Benchmark Report includes: Revenue per email, Open, click to-open, and unique click rate analysis, Transaction and transaction to click rates Average order values, [...] [more]
cheetahdigital.com    Study

stats Marketer email tracker 2018 [PDF]

Welcome to the DMA Marketer email tracker 2018. During this period of change for many in the marketing industry, with major legislative changes from the GDPR coming in to force in a matter of months, this report offers an opportunity to monitor the state of a key marketing channel. Email remains the central strand for any multi-channel marketing campaign, integrating seamlessly with both digital and physical channels. This report [...] [more] 
dotmailer.com    Intelligence, Multichannel, Study

strategy The Trends Transforming the Email Service Provider Landscape: Webinar Recording + Q&A [VID]

ESPs are the technological foundation of the email industry—and the biggest line item in email marketing budgets. With so much on the line, it’s no surprise that frustrations with ESPs run high. In this webinar, Litmus Research Director Chad S. White and Community & Product Evangelist Jason Rodriguez share findings from our first-ever State of Email Service Providers report, along with insights from other research we’ve done. You’ll learn… [...] [more]
litmus.com    ESP, Study

stats Remember when they said GDPR would kill email? It didn’t.

Four months into the post-GDPR reality, our evidence suggests that the majority of email marketers are not seeing the major list damage once predicted. Our research shows that 60% of brands who are complying in full or in part with GDPR saw either no effect on list size or a loss of less than 10%. Some marketers would consider even the loss of less than 10% of an email list to be a catastrophe. But remember that not all email addresses in your database are equally valuable. [...] [more]
litmus.com    Law, Study

stats Case Study on Discount Subject Lines Similarity

Gartner L2 processed 44,203 discount subject lines. Brands that send fewer, but more relevant discount emails achieve higher open rates than brands that send more frequent, broad-based discount campaigns. Brands that use differentiated language in their discount email subject lines achieve a 13.7% lift in open rate over those that use more generic language. Open rates [...] [more]
mediapost.com    Subjectline, Openingrate, Study

stats The Cost of an Unsubscribe [PDF]

The study shows that 77% of those who opt out are non-buyers. Only 13% are one-time buyers, and 10% are multi-time buyers. Non-buyers "only make up 55% of email recipients for most retailers," the study states. In contrast, 26% of email volume goes to one-time buyers, and 19% to multi-buyers. We don’t understand the word “only.” That 55% sounds like a pretty hefty percentage to us. It takes non-buyers 47 days on average to opt out after getting the initial email. That increases to 70 days for one-tim [...] [more] 
bluecore.com    Unsubscribe, Study

stats Marktanteile: Jeder Zweite mailt mit WEB.DE und GMX

Der E-Mail-Markt 2018: Mit gemeinsam rund 50 Prozent Marktanteil sind WEB.DE (24,8%) und GMX (25,4%) Deutschlands größte E-Mail-Anbieter. Auf dem dritten Platz folgt mit einigem Abstand der E-Mail-Dienst von Google (13,8%), auf Platz vier liegt mit T-Online (10,8%) ein weiteres deutsches Unternehmen. Die US-Anbieter Outlook.com von Microsoft (9,6%) und AOL (3,9%) landen auf den Plätzen [...] [more]
web.de    Study

stats The Age of Personalization [PDF]

Brands are aggressively using email as a personalization tool, especially in North America. But contrary to other reports, email ranks only sixth in delivering ROI with personalization, although that may be because the metric is difficult to measure, according to The Age of Personalization, a survey by Harvard Business Review Analytic Services, sponsored by Mastercard. North American companies lead the way, with 56% using email for personalization, compared with 47% in Europe and 42% in Asia-Pacific. [...] [more] 
hbr.org    Customization, Study

law Kaum Fortschritt bei der Umsetzung der Datenschutz-Grundverordnung

Die große Mehrheit der Unternehmen beklagt höhere Aufwände durch die DS-GVO im laufenden Betrieb. Acht von zehn Unternehmen (78 Prozent) geben dies an, davon 45 Prozent einen deutlichen Mehraufwand. Im Mai 2018 kamen nur 58 Prozent der Unternehmen zu dieser Einschätzung. Nur jedes fünfte befragte Unternehmen (19 Prozent) rechnet mit gleichbleibendem Aufwand im laufenden Betrieb, vier Monate zuvor waren es noch 34 Prozent. Vor allem die erweiterten Dokumentations- und Informationsplichten machen den [...] [more]
bitkom.org    Law, Study

stats How has GDPR affected Spam?

The real answer is that it is far too early to tell. Various articles currently state that "nothing has happened" as a result of GDPR or "spam has fallen slightly"; however, the true effects of GDPR providing anonymity to domain owners will take a long time to play out. The main crux of the matter isn’t the effect GDPR is having on spam levels, but how it’s hampering organizations from effectively stopping career cybercriminals from defrauding innocent people. [...] [more]
spamhaus.org    Law, Spam, Study

discussion Sailthru Retail Personalization Index [PDF]

Personalization is a game-charger for marketers, but executing it is easier said than done. That’s why we launched our first Retail Personalization Index last year. We surveyed 13,000 consumers and based on their responses, we developed a proprietary methodology for experiencing and evaluating 100 global retail and ecommerce brands. [...] [more]
sailthru.com    Gallery, Customization, Study

stats Umsatz, Konversionen & Kundenbindung: Wichtige Kennzahlen erfolgreicher Marken

Das Geschäftsziel mit der höchsten Priorität ist – wenig überraschend – die Umsatzsteigerung. Wenn Sie nicht wachsen, ist Ihr Unternehmen nicht gesund. Investoren, Vorstandsmitglieder und Führungskräfte sowie Marketing-, E-Commerce-, Betriebsablauf- und Technik-Teams sind sich über die Bedeutung dieser Schlüssel-Metrik einig: der Umsatz. Wie entwickeln sich die Geschäfte im Jahresverlauf und was ist eine „gute“ Umsatzsteigerungsrate? [...] [more]
emarsys.com    Conversionrate, Study, Trend

stats Klickraten und Öffnungsraten 2018 - der große Branchen-Benchmark im E-Mail Marketing [PDF]

Neu in diesem Jahr: Die Öffnungsrate und die Klickrate nach Kalenderwoche. Welche Wochen laufen besonders gut und in welchen Wochen machen sich Feiertage und auch Urlaubszeiten besonders bemerkbar? Unser Zeitstrahl gibt Ihnen einen eingängigen und übersichtlichen Eindruck, welche für Sie die besten Versandzeiten sind [...] [more] 
newsletter2go.de    Clickrate, Openingrate, Study, Sendtime
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