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tactics The Importance of Email File Size

When talking about file sizes in email, we’re really talking about 3 topics: the size of the HTML file sent, the size of external assets, and the fully loaded size. We want to keep all of these file sizes as small as possible, but what are the maximum sizes and what should we aim for? [...] [more]
sparkpost.com    Design

tactics What are the Differences Between US and UK Marketing Emails?

While the US and UK share the same language, the way in which it is used in email marketing in the two countries is quite different! Because of this, when targeting both American and British customers it’s important to consider both the obvious and nuanced cultural differences between the countries exhibited in their varying email strategies. While sometimes it may be as easy as switching “soccer” to “football”, other times the necessary changes may be trickier to identify! Luckily, we’ve compiled [...] [more]
sparkpost.com    Copywriting

tactics The Bayesian Logic in A/B Testing

Our new API feature for A/B testing transactional emails uses a statistical algorithm, Bayesian Logic, for picking the winning variant of the message. [...] [more]
sparkpost.com    Test

discussion The New Rules of Email Deliverability [PDF]

SparkPost’s team of email experts has put together this guide to help you get up to speed on the rapidly changing state of email deliverability. These ten new rules include updates to old practices as well as emerging techniques that will help you ensure the emails you send arrive just where they will have maximum impact: your users’ inboxes. [...] [more] 
sparkpost.com    Deliverability

discussion GDPR Affects Open Rates [GFX]

To comply with GDPR, email senders across the globe sent out millions of privacy updates last week. See our favorites and learn how GDPR affects open rates. [...] [more]
sparkpost.com    Gallery, Law

discussion Bounce Classification Code Change

There is a bounce reply that we see frequently from Office 365(tm) hosted domains that looks like this one: "550 5.4.1 [xxxxxx@yyyyyy.zzz]: Recipient address rejected: Access denied ...". We have historically believed this bounce reply to mean that the intended recipient of the message had configured some kind of personal filtering to reject messages from a sender; because of this belief, we have always classified this response with code 50, meaning that it’s a block bounce. Such a classification has [...] [more]
sparkpost.com    Deliverability

stats Transactional Email Benchmark Report 2018 [PDF]

SparkPost recently conducted a survey of more than 1800 businesses to assess how they’re using transactional messages and other email notifications. In this report, we present a snapshot of the state of transactional email in 2018. The results include eight key findings that provide insight to: The types of businesses that use transactional email; Transactional email sending patterns; Goals and objectives for transactional email; Roles and responsibilities for sending transactional email; Delivery an [...] [more] 
sparkpost.com    Study

discussion Legitimate vs Spam Messages: Breaking Down Microsoft’s Rating System

Our deliverability expert breaks down what Microsoft's SCL, BCL, and PCL ratings mean when sending messages to one of their domains. As soon as an email message hits Microsoft’s servers, their proprietary Exchange Online Protection (EOP) filtering service scans the message and then inserts an anti-spam report into the message headers. You can read more about all of the different fields and filters they use here, but the three fields that I’m going to focus on today that have helped us understand how [...] [more]
sparkpost.com    Deliverability

discussion 4 Tips from the Litmus Live Email Conference

Personalize to engage and retain users. “The BI [business intelligence] of today is the AI of tomorrow,” said Amazon’s Vicky Ge during her session, “Experimenting with Personalization.” She noted that businesses that personalize messages experience a 27% conversion lift. In fact, 79% of customers expect personalized experiences from the companies with which they interact—and 60% of them don’t mind sharing data if it improves their experience, such as quicker shopping or other incentives. [...] [more]
sparkpost.com    Design, Customization

discussion Initial Renders Metric for Better Engagement Tracking

A consequence of this approach is the possibility of underreporting engagement because some mailbox providers—notably Gmail—truncate message content that they consider too long. This means a recipient may open and read part of the content, but the open pixel would not render and would therefore not record the open. To help our customers get a more accurate picture of who is opening and reading their email, we’re adding an additional open pixel at the top of the message. It drives a new metric labeled [...] [more]
sparkpost.com    Openingrate

antispam DKIM Validation: An Email Authentication Best Practice

DKIM is referred to as “content-based” authentication, rather than “path-based”, because whether or not a message passes DKIM validation is based solely on whether or not the content has changed between the time it was signed and the time validation was attempted. [...] [more]
sparkpost.com    Spam, Deliverability

discussion Best Black Friday Email Campaigns 2016 [GFX]

The results are in and here are the best Black Friday email campaigns 2016 that hit our inbox. From B2C to B2B, these campaigns stood out. [...] [more]
sparkpost.com    Event, Gallery

tactics Triggered Email Secrets Every Sender Should Know [GFX]

I have a secret: a few days ago, my lunch pretty much consisted of a stop at a hip ice cream shop to enjoy a cone with a scoop of my favorite flavor: “Secret Breakfast,” which mixes bourbon-flavored caramel and corn flakes in a sweet cream base. First of all, yum. But it also reminded me how important creativity and surprise can be as marketing tools. Every scoop shop offers bread-and-butter flavors like chocolate and vanilla, but it’s the other buzz-worthy varieties that define their brands. (And [...] [more]
sparkpost.com    Automation, Gallery

discussion Gartner's Market Guide for Email Marketing Services [PDF]

Email marketing offers one of the most efficient, effective and measurable ways to connect with customers, making it a priority for multichannel marketers. Gartner's guide discusses current market dynamics, and where marketers can go to execute or optimize their email campaigns. [...] [more] 
sparkpost.com    ESP

tactics The Developer’s Survival Guide to Email [PDF]

Email can be a pretty strange beast with conventions, dependencies, and quirks unlike anything else, and many of us have a love/hate relationship with making it work. We love email because it ’s ubiquitous, open, flexible, and effective; we hate—or perhaps have learned to treat it with a wary respect—because getting an email from point A to inbox B has so many variables outside our control. In short, it’ s easy to feel like “I Knew How Email Worked Until I Started to Build an App that Sends Email.” [...] [more] 
sparkpost.com    Design
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