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discussion The Truth About Panel Data

There’s some noise in the email industry around Google’s new draft API policy framework, and the verbal comment from some people (though not all) at Oath/Verizon Media Group that they will follow suit. The noise is for good reason. This action would be a real and unnecessary blow to email marketers everywhere. I understand what [...] [more]
returnpath.com    Intelligence, Law

stats Lifecycle Benchmark - Insights on new subscriber engagement throughout the first year [PDF]

In this report, we take a look at how new subscribers interact with an email program throughout the first year of their relationship with a brand. We assign different metrics to each stage to measure how well marketers are able to acquire, onboard, engage, and retain their new customers throughout the first year. Use these metrics to evaluate your own program and identify areas where you may need to improve. [...] [more] 
returnpath.com    Marketing, Segmentation, Study

stats 2018 Deliverability Benchmark [PDF]

Email marketers have had a busy time the last 12 months. With GDPR coming into effect and mailbox providers like Gmail, AOL, and Yahoo making changes to their platforms and infrastructure, there has been no shortage of challenges. Despite this, overall deliverability is improving. Globally inbox placement has risen five percentages points compared to the previous 12 month period to a new average of 85 percent. [...] [more] 
returnpath.com    Study, Trend, Deliverability

discussion A New Spin on Data: The Return Path Blocklist

One of the many benefits of being part of Return Path is our ability to leverage data sources and analytics to create offerings that benefit the entire email ecosystem. This week, we are excited to be doing just that. We are rolling out our latest contribution to email safety, the Return Path Blocklist (RPBL). Our intention is to benefit the email ecosystem by combining multiple data sources to create a new blocklist that leverages robust data and state of the art technology. This blocklist focuses [...] [more]
returnpath.com    Tool, Deliverability

stats E-Mail Öffnungen: Wo, wann und wie lange? [PDF]

In dieser Studie betrachten wir den Umgang von Abonnenten mit E-Mails. Dabei werden folgende Fragen beantwortet: Welche Endgeräte und Anwendungen verwenden Abonnenten zum Lesen von E-Mails? Gibt es einen Zusammenhang zwischen dem Wochentag und der Präferenz für ein Endgerät (Mobilgerät, Webmail oder Desktop)? Wie viel Zeit verbringen Abonnenten mit dem Anzeigen von E-Mails? Und hat das zum Öffnen der Mail genutzte Endgerät Einfluss auf die Verweildauer? [...] [more] 
returnpath.com    Openingrate, Study, Trend

tactics GDPR: The Upside

There has been a great deal of focus on the challenges for data owners in general,—and marketers in particular—that Europe’s new General Data Protection Regulations (GDPR) will pose. However, there has been less focus on the potential upside that better data quality, more robust consent, and greater transparency will deliver improved program performance. Consumers will [...] [more]
returnpath.com    Gallery, Listhygiene, Law, Study, Deliverability

law Making Sense of Legitimate Interest Under the GDPR

The GDPR provides some examples such as processing personal data to prevent fraud, for internal administrative purposes relating to employees and clients, to ensure network and information security, and to report possible criminal acts or threats to public security to a competent authority. In addition, data processing that is necessary to meet internal or external corporate governance or related legal compliance requirements is likely to be considered a legitimate interest. [...] [more]
returnpath.com    Law

law Making Sense of Consent Under the GDPR

With the General Data Protection Regulation (GDPR) quickly approaching, we’ve had many customers asking questions about the different legal bases for processing data. Of the six legal bases (consent; contract; legal obligation; vital interests; public tasks; and legitimate interests), perhaps those causing the most confusion and uncertainty are consent and legitimate interests. Legitimate interest will [...] [more]
returnpath.com    Gallery, Law

stats 2017 Deliverability Benchmark Report [PDF]

Due to these restrictions, globally, one in five messages does not reach the inbox. Not only do they not reach the inbox, 70 percent of those messages are not delivered to the inbox or spam folder—rather they are blocked at the gateway. With 20 percent of email not reaching the inbox, marketers are missing out on not only potential revenue, but also the opportunity to build strong relationships with subscribers. In this year’s annual benchmark report, we take a look at how email gets delivered and [...] [more] 
returnpath.com    Study, Deliverability

discussion Oxfam: The Important Relationship Between Trust & Email Success

In the DMA UK’s recently released Consumer Email Tracker report, one in five respondents said they would mark an email as spam because of: 1) loss of trust with the sender’s brand; 2) a negative customer experience, or; 3) they simply no longer like the brand in question. Consumers may have no issue specifically with a brand’s email program. However, if they are negatively disposed for other reasons (e.g. bad press), and their next touchpoint with that brand is an email, they will be more likely to [...] [more]
returnpath.com    Deliverability

stats The 2018 Hidden Metrics of Email Deliverability Industry Benchmarks for 7 Key Metrics [PDF]

Deliverability is not just about following “best practices.” Simply adhering to common standards is not enough to land your messages in the inbox. Today’s marketers need to create an engaging email program, not only to entice subscribers to read their emails—and hopefully convert—but because a lack of read emails could lead to decreased deliverability. Tracking engagement-based metrics (which measure how subscribers interact with your email program) is a critical step in evaluating the success of any [...] [more] 
returnpath.com    Openingrate, Study

stats Email Marketing Performance in 2017 [PDF]

In this report we share the opinions of these executives on topics including: The most important objectives of an email marketing program; The most useful metrics for measuring performance; The most effective email marketing tactics for reaching objectives; And more! [...] [more] 
returnpath.com    Study

tactics New Inbox Insight feature 'Browse Campaigns' from Return Path

The email search engine includes background information on every message. Marketers can see the full email creative, examine details on the email sender, and access campaign performance metrics like read rate and inbox placement rate. Return Path customers can also save and download favorite campaigns to access at a later time. Marketers can also choose to search emails by date range, which could prove very helpful to email marketers that are eager to investigate -- and mimic -- the top-performing [...] [more]
returnpath.com    Intelligence, Tool

tactics Marketer’s Field Guide to Gmail, Outlook, and Yahoo! [PDF]

Read the guide to discover: How the world’s largest mailbox providers filter spam. Different inbox productivity features and how they can affect your email marketing campaigns. Which services each webmail provider has for marketers and how to sign-up for each one. What Gmail, Outlook.com, and Yahoo require for authentication, DNS, and more. Which mailbox provider has public whitelists and which ones use accreditation services. And more! [...] [more] 
returnpath.com    Deliverability

strategy 2017 Deliverability Benchmark Report [PDF]

Globally, one in five messages does not reach the inbox. Not only do they not reach the inbox, 70 percent of those messages are not delivered to the inbox or spam folder—rather they are blocked at the gateway. With 20 percent of email not reaching the inbox, marketers are missing out on not only potential revenue, but also the opportunity to build strong relationships with subscribers. In this year’s annual benchmark report, we take a look at how email gets delivered and the best way to measure inbox [...] [more] 
returnpath.com    Study, Deliverability
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