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strategy The Trends Transforming the Email Service Provider Landscape: Webinar Recording + Q&A [VID]

ESPs are the technological foundation of the email industry—and the biggest line item in email marketing budgets. With so much on the line, it’s no surprise that frustrations with ESPs run high. In this webinar, Litmus Research Director Chad S. White and Community & Product Evangelist Jason Rodriguez share findings from our first-ever State of Email Service Providers report, along with insights from other research we’ve done. You’ll learn… [...] [more]
litmus.com    ESP, Study

discussion Vendors, you just suck at Demos and Web Meetings!

Sometimes the best way to share ideas is through dark humor, I expect this will hit a nerve with different people in different ways. Some might say, “OMG- YES”, some may say “WTH? - what are you talking about”, yet the reality is with all the vendor choices and aggressive sales teams and fierce competition you can often get a degradation in quality of presentations, demo’s and meetings in general. Having just been involved in a few RFP processes, I find myself getting more and more agitated at how [...] [more]
onlyinfluencers.com    ESP

tactics Browse Abandonment Email Examples (+ What Makes Them Great)

The basis of a browse abandonment is that a subscriber has visited a product page for a specified amount of time on your website and not taken action on it. That product could be a tangible product, a subscription for monthly products, exclusive content, or even a membership. While it seems highly scientific, it’s actually more of an art. [...] [more]
cordial.com    Automation

discussion 10 things I hate about your email subscription settings

Fun fact: 30% of subscribers change email addresses annually. Not-so-fun fact: Those are the potential customers you risk losing if you don’t configure your email subscription settings the right way. I’m one of these subscribers, and the next paragraph is the TL; DR version of my story. [...] [more]
chanteusemarie.com    Unsubscribe, Customization

stats Remember when they said GDPR would kill email? It didn’t.

Four months into the post-GDPR reality, our evidence suggests that the majority of email marketers are not seeing the major list damage once predicted. Our research shows that 60% of brands who are complying in full or in part with GDPR saw either no effect on list size or a loss of less than 10%. Some marketers would consider even the loss of less than 10% of an email list to be a catastrophe. But remember that not all email addresses in your database are equally valuable. [...] [more]
litmus.com    Law, Study

stats Case Study on Discount Subject Lines Similarity

Gartner L2 processed 44,203 discount subject lines. Brands that send fewer, but more relevant discount emails achieve higher open rates than brands that send more frequent, broad-based discount campaigns. Brands that use differentiated language in their discount email subject lines achieve a 13.7% lift in open rate over those that use more generic language. Open rates [...] [more]
mediapost.com    Subjectline, Openingrate, Study

stats The Cost of an Unsubscribe [PDF]

The study shows that 77% of those who opt out are non-buyers. Only 13% are one-time buyers, and 10% are multi-time buyers. Non-buyers "only make up 55% of email recipients for most retailers," the study states. In contrast, 26% of email volume goes to one-time buyers, and 19% to multi-buyers. We don’t understand the word “only.” That 55% sounds like a pretty hefty percentage to us. It takes non-buyers 47 days on average to opt out after getting the initial email. That increases to 70 days for one-tim [...] [more] 
bluecore.com    Unsubscribe, Study

discussion Salesforce Signs Definitive Agreement to Acquire Rebel

We are excited to join Salesforce and accelerate our mission of reimagining the inbox by enabling marketers and developers to create beautiful, seamless, interactive email experiences. With Rebel’s Mail and API solutions, brands, including Dollar Shave Club, L'Oreal and HelloFresh, turn emails into an extension of their website or app - collecting data, removing friction from the conversion process, and enhancing the customer experience. Rebel will enhance the power of Salesforce Marketing Cloud and [...] [more]
gorebel.com    ESP, Trend

discussion How Gmail Happened: The Inside Story of Its Launch 10 Years Ago

If you wanted to pick a single date to mark the beginning of the modern era of the web, you could do a lot worse than choosing Thursday, April 1, 2004, the day Gmail launched. Scuttlebutt that Google was about to offer a free email service had leaked out the day before: Here’s John Markoff of the New York Times reporting on it at the time. But the idea of the search kingpin doing email was still startling, and the alleged storage capacity of 1GB—500 times what Microsoft’s Hotmail offered—seemed [...] [more]
time.com    Marketing

discussion The Current State of Email Clients [Slides] [PDF]

From Gmail's and Outlook.com's redesigns to amp4email, here's everything that happened in the last year or so in the world of email clients. Discover the latest possibilities, but also quirks and bugs, and reflect on how we can all help email move forward. [...] [more]
speakerdeck.com    Design

tactics How to Add a Countdown Timer in Your Email [GFX]

The big news! From now on, you can embed a countdown timer in emails right within our editor. It’s totally websafe and works correctly on all types of devices and in most email clients. You may set the color, the font, the background color. But before we show how to add countdown timer in emails … Continue reading "How to Add a Countdown Timer in Your Email" [...] [more]
stripo.email    Gallery

tactics The power of a welcome email to build brand loyalty

You’ve done it: your products, your publication, and/or your services have inspired a prospect to sign up for your email list. This is a glorious moment! In a marketing world that’s vying for shrinking space in coveted inboxes, someone has invited you into their daily routine, which is no small feat. Unfortunately, too many businesses consider their work finished here, instead of viewing this as a pivotal opportunity to increase web traffic and improve engagement, even increase conversion. [...] [more]
myemma.com    Automation, Gallery

tactics And the animated GIFs just keep on coming .... [GFX]

Animated GIFs just keep getting better and better. More email clients support them, and email developers are becoming more inventive in the ways they use them to augment the email’s message and help it come alive in the inbox. We’ve been collecting emails with animated GIFs for a while and debuted our first collection of holiday-themed animations in this blog post: “Happy Animations to All and All a Good GIF.“ Now we’d like to share our latest collection that illustrates how to use animated GIFs to [...] [more]
freshaddress.com    Gallery

discussion How to Program Your Job

In 2016, an anonymous confession appeared on Reddit: “From around six years ago up until now, I have done nothing at work.” As far as office confessions go, that might seem pretty tepid. But this coder, posting as FiletOFish1066, said he worked for a well-known tech company, and he really meant nothing. He wrote that within eight months of arriving on the quality-assurance job, he had fully automated his entire workload. “I am not joking. For 40 hours each week, I go to work, play League of Legends [...] [more]
theatlantic.com    Automation, Marketing

stats The Age of Personalization [PDF]

Brands are aggressively using email as a personalization tool, especially in North America. But contrary to other reports, email ranks only sixth in delivering ROI with personalization, although that may be because the metric is difficult to measure, according to The Age of Personalization, a survey by Harvard Business Review Analytic Services, sponsored by Mastercard. North American companies lead the way, with 56% using email for personalization, compared with 47% in Europe and 42% in Asia-Pacific. [...] [more] 
hbr.org    Customization, Study
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