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discussion Post-Purchase Retention Strategies for the New Year [GFX]

This is a guest post from Molly Horstmann, the Content Marketing Manager at SmarterHQ. SmarterHQ is a leading behavioral marketing platform powering highly personalized, cross-channel customer experiences. Visit their site to learn more. The holidays have come and gone, and so have many of your seasonal customers. That is, unless you have a solid plan to keep them engaged with your brand in 2019—and start leveraging these strategies as soon as possible. The following campaigns and tactics will help [...] [more]
mailcharts.com    Automation, Gallery

discussion Top 8 Email Design Trends To Follow In 2019

Looking to reinvent your email designs? Here are the top 8 email design trends that you should consider to follow to get the most out of your marketing campaign. In this age of shiny web applications and mobile computing, emails have sustained their supremacy over all the other marketing channels. It is the communication tool that has worked seamlessly for all your prospects. Email marketing is a dynamic, paradigm-shifting field with a rich scope of innovation. Through 2017 and 2018, it has fostered [...] [more]
emailmonks.com    Trend

discussion Campaign Monitor Expands into Enterprise Email Market with Acquisitions of Sailthru and Liveclicker

-CM Group — a family of marketing technology companies including Campaign Monitor, Delivra and Emma — announced today the acquisitions of Sailthru and Liveclicker, adding nearly $60 million in revenue and 540 new customers, including Bloomberg, Samsung and Fashion Nova. Sailthru, a cross-channel experience management platform, and Liveclicker, a provider of real-time email personalization solutions for marketers, bring easy to use, effective and scalable enterprise solutions to CM Group. [...] [more]
businesswire.com    ESP

stats 2018 Holiday Sales Break Records Thanks to Email's Massive Influence

To say that 2018's Cyber Monday was a digital doorbuster is a colossal understatement. November 26, 2018 will go down as the biggest online shopping day in U.S. history thus far, with sales reaching a staggering $7.9 billion. [...] [more]
multichannelmerchant.com    Event, Study

tactics Five Mistakes in Designing Mobile Push Notifications

Provide value to users before asking them to receive your app’s notifications; tell them what the notifications will be about. Don’t send notifications in bursts; make it easy to turn them off. [...] [more]
nngroup.com    Multichannel

tactics The Pizza Express Hot Spot Tutorial

I’ve been working with PizzaExpress as a developer for their emails since I started at the email agency ActionRocket. The exciting thing about these guys is they love to push email to include some cool interactivity and really want to experiment with the channel to get results. The brief came in to add some interactivity to the new dessert menu – they always have lovely photography of all the food and one image had all the new desserts. As usual, I had been flicking through Curated Emails and seen so [...] [more]
curated.email    Design

stats Marketer email tracker 2018 [PDF]

Welcome to the DMA Marketer email tracker 2018. During this period of change for many in the marketing industry, with major legislative changes from the GDPR coming in to force in a matter of months, this report offers an opportunity to monitor the state of a key marketing channel. Email remains the central strand for any multi-channel marketing campaign, integrating seamlessly with both digital and physical channels. This report [...] [more] 
dotmailer.com    Intelligence, Multichannel, Study

discussion Deep Neural Net with Attention for Multi-channel Multi-touch Attribution [PDF]

In this paper, we propose a data-driven multi-touch attribution and conversion prediction model denoted as deep neural net with attention for multi-touch attribution (DNAMTA) that outperforms other approaches in terms of both conversion prediction and attribution analysis. [...] [more] 
arxiv.org    Intelligence, Multichannel

discussion ESP Marketing Stacks - Dead, Dying or Vibrant?

One of the interesting developments in Martech has been the emergence of the ESP-centric marketing stack. Companies start off as email service providers then – because they have PII – start to say things like “wouldn’t it be great if we got customers to put ALL of their touchpoint efforts under one roof…let’s start gobbling up companies!” Companies then spend a lot of effort developing PowerPoints and videos that show a multi-touch, multi-channel customer marketing effort with customers so happy that [...] [more]
onlyinfluencers.com    ESP

stats Adobe's 2018 Consumer Email Survey [PDF]

Adobe surveyed over 1,000 white-collar workers in the US: Our love for the inbox remains, but our preference for engagement on other channels has increased. Email still matters, a lot, for brands. Our survey also suggests that consumers are happy interacting with brands through email, with half of our respondents preferring to communicate with brands by email. And it makes sense that email is the most preferred channel, beating out channels like direct mail (20%) and social media (7%). Consumers are [...] [more]
adobe.com    Study

strategy How Direct Mail Automation Can Ease Your GDPR Transition

To be in compliance with the GDPR, direct marketing must meet one of several standards, including consent and legitimate interest. But how can you use marketing automation and direct mail to do so? With direct mail opt-in from your customers and prospects, you can ensure you are aligning with the legitimate interest standard. [...] [more]
marketo.com    Multichannel

stats What We Learned Analyzing The Website Email Acquisition Strategies Of Total Retail's Top 100 Omnichannel Retailers

Total Retail released the second annual ranking of 100 publicly traded retailers based on their omnichannel capabilities and programs offered, as well as the execution of said programs. The report scores 100 retailers on their ability to sell online, pick up in store, search for in-store products, and many more criteria. What they didn’t analyze, however, is the website acquisition strategies of these retailers. So we took it upon ourselves to do some analysis of our own, and share our thoughts about [...] [more]
cordial.com    Listbuilding, Study

stats 254% more Engagement by using Emojis [PDF]

moji usage continues to rise. The average number of emojis used per message and the percentage of messages including at least one emoji both doubled in the past year. Emojis turbocharge push and email opens. In fact, the impact of emojis on push notification open rates is 3x higher compared to our earlier report. Can emojis lead to lasting retention? New data shows a correlation between emoji usage and a decrease in app uninstalls. [...] [more] 
leanplum.com    Subjectline, Multichannel, Study

stats Modern Marketing Benchmark Survey 2018 [PDF]

Today’s marketers think and behave differently from marketers from only a few years ago. They have a different perspective and are deploying different tools and skill sets to achieve results. There is a major shift underway driven by technology, highly competitive markets, and more empowered and connected customers. As the survey data show, today’s marketers are focused on capturing and analyzing more data and effectively using new tools, technology and methods to integrate cross channels and measure [...] [more]
oracle.com    Study, Trend

 stats 2018 Email Marketing Industry Census [PDF]

Email continues to be the most effective marketing channel, though fewer marketers report stellar performance. Once again, email marketing has emerged from the Email Census as the most highly rated marketing channel or discipline for return on investment, with nearly three-quarters (74%) of client-side marketers rating it as either excellent or good in this context. Just under a third (30%) of client-side markete rs rate email as excellent for ROI, while a further 44% of respondents describe returns [...] [more] 
adestra.com    Study
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