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tactics Email Footer Design Best Practices

First impressions matter, which is why we work hard on the email templates design and which is why most of us neglect the email footer — we treat it as something really unnecessary. Well, we shouldn’t. What is an email footer? It is the last block of all email newsletters. Typically, it contains contact information, such as the brand name, website address, postal address and the unsubscribe links. But a complex email footer is much more than that. [...] [more]
stripo.email    Design

tactics The Challenges of Attribution in Email Marketing

Attribution is a problem as old as email, and it’s a huge topic – much too big to fully address in a simple blog article. And, sadly, I don’t have all the answers. In fact, I’m not sure that anyone does. But it is a topic that deserves much more attention. The more aware we are of it as a problem that holds us email marketers back from delivering the valuable emails that our consumers want, the more likely we will work individually and collectively toward an answer. [...] [more]
onlyinfluencers.com    Webanalytics

antispam Hacking Gmail’s UX with "From" Fields – Another Phishing Vector

Tricksy From Field. As you might see in the above screenshot there are two emails in the Sent folder despite them being addressed to and received by account holder. We double checked the email headers to see if what we saw in the displayed From/To fields was correct, and as you can see in the screenshots the “From” field has a weird structure: [...] [more]
ycombinator.com    Study

discussion Amazon fires employee for allegedly sharing customer email addresses

An Amazon employee was fired after sharing customers' email addresses with an unnamed third-party seller, in violation of company policies, Amazon said. "The individual responsible for this incident has been terminated from their position, and we are supporting law enforcement in their prosecution," an Amazon spokesperson said in a statement Friday. Amazon said only email addresses were taken by the employee, not any other customer information. The company has already started emailing affected [...] [more]
cnet.com    Law, Marketing

discussion 10 things I hate about your email subscription settings

Fun fact: 30% of subscribers change email addresses annually. Not-so-fun fact: Those are the potential customers you risk losing if you don’t configure your email subscription settings the right way. I’m one of these subscribers, and the next paragraph is the TL; DR version of my story. [...] [more]
chanteusemarie.com    Unsubscribe, Customization

stats Remember when they said GDPR would kill email? It didn’t.

Four months into the post-GDPR reality, our evidence suggests that the majority of email marketers are not seeing the major list damage once predicted. Our research shows that 60% of brands who are complying in full or in part with GDPR saw either no effect on list size or a loss of less than 10%. Some marketers would consider even the loss of less than 10% of an email list to be a catastrophe. But remember that not all email addresses in your database are equally valuable. [...] [more]
litmus.com    Law, Study

tactics And the animated GIFs just keep on coming .... [GFX]

Animated GIFs just keep getting better and better. More email clients support them, and email developers are becoming more inventive in the ways they use them to augment the email’s message and help it come alive in the inbox. We’ve been collecting emails with animated GIFs for a while and debuted our first collection of holiday-themed animations in this blog post: “Happy Animations to All and All a Good GIF.“ Now we’d like to share our latest collection that illustrates how to use animated GIFs to [...] [more]
freshaddress.com    Gallery

law ICO: Legitimate Interest for B2B Email?

My question was: "please answer 'yes/no' to whether legitimate interests may be appropriate to send marketing emails to employees at a corporate body to their personal corporate email addresses (e.g., personsname@org.co.uk) when the person is not an existing customer." ICO's response is: "If you are sending a marketing email to a corporate subscriber such as, firstname.lastname@company.com, then you do not need prior consent before you send the marketing email. You may be able to rely on [...] [more]
linkedin.com    B2B, Law

antispam Check your abuse addresses

Even if you have excellent policies and an effective, empowered enforcement team you can still have technical problems that can cause you to drop abuse mail, and so lose the opportunity to get a [...] [more]
wordtothewise.com    Spam

discussion Deliverability 101: FYI about DNS (and subdomains). | 250ok

DNS is one of the core components of the internet, and without it, you likely wouldn’t be reading this information right now. DNS operates as a translation agent between human-readable words, domain names, and machine-operated internet protocol addresses (IP addresses). But because life can’t be easy, it’s more complicated than just being a translation service. It also allows for the distinction of specific services that might operate on the same server. [...] [more]
250ok.com    Deliverability

discussion Campaign Monitor Merges with Emma and Delivra

Campaign Monitor announced today it has joined forces with Emma and Delivra to become the new Campaign Monitor brand, offering the leading email marketing solution for businesses of all sizes. As the three products address the range of email marketing challenges, it’s now much easier for marketers to expand email engagement strategies as their business needs evolve. More than 250,000 organizations worldwide already benefit from Campaign Monitor’s easy-to-use email solutions to send targeted emails an [...] [more]
businesswire.com    ESP

discussion GDPR Buffoonery: Email Addresses Widely Leaked In Privacy Notices

Nutrition biz Vitl. The provider of diet and lifestyle plans sent “an email to multiple users rather than BCCing them,” Register adds. “Oh dear @VITLhealth cares about our privacy, yet doesn't seem to mind giving everyone's email address out to complete strangers- awkward,” one customer tweets, according to the Register. In its apology, the firm states that the mishap affected only a “small number” of users -- a claim that has further infuriated customers, one of whom calls it a “cop-out.” But [...] [more]
mediapost.com    Law

law The Path to GDPR: Ask the Experts from Return Path [VID]

In our recent phenomenally successful webinar—The Path to GDPR: Ask the Experts from Return Path—we received a load of questions from both the webinar sign-ups, as well as during the webinar itself. We were able to answer a couple during the webinar but we wanted to address the rest of the great questions we received in this blog series. In the first post, we responded to questions about consent and legitimate interest and in our second post, we answered questions about re-permissioning. [...] [more]
youtube.com    Law

law New GDPR Tools Available From MailChimp: Updated Forms, Improved Subscriber Management, and More

Here’s how we’re helping you manage your contacts and their information. Record consent: Our new GDPR-friendly forms will take a snapshot of the form version when each person signs up—along with the information they provided on the form, the date, the time, and the IP address used to submit it—so you’ll always know exactly what the contact saw and what data they provided. This will be available in the contact profile, and you’ll be able to export, share, and prove consent in a few simple steps. Modif [...] [more]
mailchimp.com    Law

discussion AOL: No More Whitelisting

As AOL and Yahoo continue their transition into one platform, things were bound to change over time. As a result of this ongoing consolidation, AOL no longer offers whitelisting of sending IP addresses. Though the form still seems to be up at the moment, any submissions seem to get a reply from the AOL Postmaster robot saying, "Whitelisting is no longer offered or needed for mailing to AOL. If you see delivery issues please sign up for a Feed Back Loop at: https://postmaster.aol.com/fbl-request" [...] [more]
spamresource.com    Deliverability
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