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discussion Coronavirus Has Opened the Corporate Email Floodgates

The email deluge raises questions about marketing practices as nonessential businesses closed shops and storefronts amid the spread of the new coronavirus. [...] [more]
nytimes.com    Event, Marketing

strategy The Complete Overview to Crisis Email Marketing and the Coronavirus

Back in stock: Customer buying behavior changes. Communicate honestly, let customers know when products are out of stock and come back in stock. Provide an back in stock alert option. Open communication builds trust. Rely more on your database: Continue to build your list, certainly now. An easy sign-up process and multiple sign up options are in place to turn web visitors into subscribers. Your database is an asset, emphasize list growth to compensate reduced ad spend / conversions. [...] [more]
emailmonday.com    Event, Marketing

tactics Animated GIFs in Email Are Worse Than Static Emails

When we asked people to select three words from a list of positive and negative terms, respondents selected more positive reaction words and fewer negative reaction words for the emails with static images compared to those that had animated images. On average, an email with animation received 1.7 negative words and 1.3 positive words, whereas an email without animation received 1.2 negative words and 1.8 positive words. Both these differences were statistically significant at p < 0.005. [...] [more]
nngroup.com    Design

law Can we contact our customers and clients and to notify them of COVID-19 related information?

As most organizations are aware, Canada’s anti-spam law (“CASL”) prohibits sending commercial electronic messages (e.g. email and SMS) unless consent is obtained and other requirements are met. With that said, CASL applies only to electronic messages that encourage participation in a commercial activity (e.g. the direct or indirect solicitation of business). It is noteworthy that CASL will also apply to a message that has a combined purpose of both soliciting business and providing COVID-19 related [...] [more]
lexology.com    Law

tactics Beware of Virtue Signaling or Outright Greed in Brand Communications About COVID-19

Launch your COVID-19-themed marketing email campaign only if you can answer yes to four questions: Am I telling customers something different from other brands versus saying the same thing as everyone else? Am I telling customers something they don’t already expect of my company or brand? Is the WIIFM conspicuous in the subject line and opening paragraph? And, most importantly, is the WIIFM attuned to your customers needs right now? [...] [more]
gartner.com    Copywriting, Event

law BGH fragt EuGH zur Zulässigkeit von Inbox-Werbung

Der Bundesgerichtshof hatte zu darüber entscheiden, ob es zulässig ist, in der Inbox von Freemailer-Kunden Werbeanzeigen einzublenden, die (nur) auf den ersten Blick so aussehen, als seien es E-Mails, letztlich aber klar als Werbung zu erkennen sind. Eine Einwilligung in diese Werbung liegt natürlich nicht vor, es handelt sich ja auch nicht um eingehende Werbe-E-Mails, sondern eben von AdServern eingespielte Werbebanner. Der BGH hat offenbar Sympathien für die Ansicht, dass sich solche Werbung an den [...] [more]
absolit.de    Law

discussion Why no one is reading your coronavirus emails

Todd Rogers writes that if you are writing a coronavirus email, you need to remember that messages should be as easy to understand as possible. This means writing in the most accessible way possible, keeping it short and using large font sizes. [...] [more]
cnn.com    

law E-Mail-Marketing und die DSGVO: Ist das Kopplungsverbot Vergangenheit?

Gutscheine oder andere Incentives werden von Unternehmen gerne eingesetzt, um mehr Abonnenten für ihren E-Mail-Verteiler zu gewinnen. Mit dem In-Kraft-Treten der DSGVO gab es aber mit Blick auf das Kopplungsverbot eine große Unsicherheit: Ist es überhaupt zulässig, solche “Freebies” an ein Opt-In zu koppeln? Das OLG Frankfurt hat hierzu ein Urteil gefällt, das E-Mail-Marketer freuen dürfte. [...] [more]
emailmarketingblog.de    Law

tactics COVID-19 Language and Communication Resource Center

First and foremost, the Covid-19 outbreak is a human crisis and that should be a first order principle guiding messaging. The outbreak is a fast changing and dynamic situation and people are looking to the sources they trust for information, reassurance, and effective communication. Brand purpose – and customers’ experiences with a brand – matter more now than ever. The language you use can reinforce trust or erode it. To help navigate the days, weeks and months ahead, we’re providing these resources [...] [more]
persado.com    Copywriting

discussion Sales CRM Pipedrive acquires Mailigen, provider of email marketing automation

CRM company Pipedrive today announced that it has acquired Mailigen, provider of a cost-effective, easy-to-use email marketing automation solution. Mailigen, the first acquisition in the company’s history, will make it easier for Pipedrive customers to access software that generates leads and nurtures customers with the ease of use that is a hallmark of Pipedrive. [...] [more]
pipedrive.com    ESP

discussion Deutsche Post kündigt Briefe per Mail an

Künftig können sich Kunden per E-Mail über Briefe benachrichtigen lassen, die sich noch im Zustellnetz der Deutschen Post befinden und wenig später vom Postzusteller in den Hausbriefkasten eingeworfen werden. Dazu kooperiert die Deutsche Post mit den E-Mail-Anbietern Web.de und GMX. [...] [more]
onetoone.de    Multichannel

tactics Vortrag "Mit Worten begeistern" von Claudia Bayerl (Text Akademie)

Die Gründerin und Geschäftsführerin ist Expertin zum Thema Kommunikation und Wirkung von Bild und Text. Die Textakademie ist ein Trainings- und Beratungsunte [...] [more]
youtube.com    Copywriting

discussion Ever wonder why Gmail doesn’t put your newsletter in subscribers’ primary inbox?

Google’s black box algorithm controls which political emails land in your main inbox. For 2020 presidential candidates, the differences are stark. Pete Buttigieg is leading at 63 percent. Andrew Yang came in second at 46 percent. And Elizabeth Warren looks like she’s in trouble with 0 percent. These aren’t poll numbers for the U.S. 2020 Democratic presidential contest. Instead, they reflect which candidates were able to consistently land in Gmail’s primary inbox in a simple test. [...] [more]
themarkup.org    Study, Deliverability

discussion 25 Product Launch Announcement Email Examples (From Real Brands) [GFX]

Get inspired for your product launch email campaign by these 25 email design examples. Come up with the product launch or new features announcement email design following the latest best practices. [...] [more]
chamaileon.io    Gallery

discussion Ever wonder why Gmail doesn’t put your newsletter in subscribers’ primary inbox?

Ah, deliverability — the bane of email newsletter producers everywhere. You've worked hard to promote your newsletter, gotten lots of people to sign up, and started dishing out that HTML gold. But even if your email gets delivered — where does it get delivered to, exactly? Did it get stuck i… [...] [more]
niemanlab.org    Marketing, Deliverability
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