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discussion Spamtraps and GDPR

When we talk about transactional mail, we talk about the mails like order and shipping confirmation, online tickets or boarding passes and ToC changes. These mails are cool, aren’t they? And the answer is of course … yes and no. Certainly a clean confirmation mail will not cause a huge blacklisting or at least you can talk to the Provider to resolve that issue faster than normal. [...] [more]
inboxplacement.com    Law, Deliverability

discussion Deliverability study: How much does spam hurt online fundraising? [PDF]

What’s to gain from improving email deliverability? About 22.2 % in email fundraising revenue. That’s the potential increase in email fundraising revenue for a nonprofit sending 24 fundraising asks a year with a 100,000 person email list. The average nonprofit missed out on a whopping $24,522.52 last year due to spam (See Figure 2). While much of the email marketing conversation revolves around list sizes, open rates, and clicks, it’s clear that ignoring the impact of deliverability is a costly over [...] [more] 
theagitator.net    Study, Deliverability

discussion Roadrunner FBLs shut down

The Roadrunner (Time Warner Cable) FBL has been turned off as of today, meaning no more spam complaint data will be sent from Roadrunner’s servers to mail senders. Personally, I would consider this a good opportunity to check your list for rr.com addresses to gauge potential impact, as well as making sure your unsubscribe link is prominent and functioning properly. Since Roadrunner users who lodge spam complaints will now remain on your list, you want to be sure you make it as easy as possible for [...] [more]
deliverycounts.com    Unsubscribe, Deliverability

discussion The Root Cause of Poor Email Deliverability: Webinar Recording + Q&A [VID]

Being blocked and blacklisted should be far less common than they are today, when 34% of marketers have been blocked and nearly 15% have been blacklisted in the past 12 months, according to Litmus’ 2017 State of Email Deliverability report. After examining the subscriber acquisition, permission, inactivity management, and other practices of more than 3,500 marketers, we’ve identified the root causes of poor inbox placement. We’ve also identified the half-measures marketers take to avoid addressing [...] [more]
litmus.com    Deliverability, Study

discussion The feds are deploying DMARC

The US National Cybersecurity Assessments & Technical Services Team have issued a mandate on web and email security, including TLS+HSTS for web servers, and STARTTLS+SPF+DKIM+DMARC for email. It’s … pretty decent for a brief, public requirements doc. It’s compatible with a prudent rollout of email authentication. Set up a centralized reporting repository for DMARC failure and aggregate [...] [more]
wordtothewise.com    Deliverability

tactics Separate your promotional and transactional email sending

What does “separate” mean? It means making sure your bulk emails comes from one source and your transactional from another, separating IP addresses, domains and possibly email addresses as well. These days reputation is increasingly shifting to domains because IPs are increasingly disposable. It’s much easier for spammers to cycle through new IP addresses than it is to cycle through domains. It also means that with more of your reputation tied to your domain, you can take it with you if you need to [...] [more]
postmarkapp.com    Deliverability

discussion Delivered, Bounced, Blocked, and Deferred Emails Explained

Delivered. A common misconception that I often run into is that a delivered message is a message that made it to the inbox. When a message is registered as delivered, that simply means the receiving server has accepted the message from SendGrid. At that point, the receiving server still has to decide what to do with that message. Most often, the two options facing that server are to deliver the message to the intended inbox or to send it to the spam or junk folder. Less frequently, a receiving server [...] [more]
sendgrid.com    Deliverability

discussion Warmup advice for Gmail

Start small. Gmail recommends starting out with 10 – 20 emails at a time. They mean it. You can send this low number of emails every few hours, so you’re not stuck at 10 emails per day. Do not try to send even 100 emails on your first send for a new IP / domain combination. That mail will end up in the bulk folder. Send to hyper engaged users. Simple engagement isn’t enough. You need to mail those people who are going to miss your mail and track it down if it’s in the bulk folder. Sign up for [...] [more]
wordtothewise.com    Deliverability

tactics Marketer’s Field Guide to Gmail, Outlook, and Yahoo! [PDF]

Read the guide to discover: How the world’s largest mailbox providers filter spam. Different inbox productivity features and how they can affect your email marketing campaigns. Which services each webmail provider has for marketers and how to sign-up for each one. What Gmail, Outlook.com, and Yahoo require for authentication, DNS, and more. Which mailbox provider has public whitelists and which ones use accreditation services. And more! [...] [more] 
returnpath.com    Deliverability

tactics Best Practices with Sender Policy Framework (SPF)

Sender Policy Framework (SPF) is one of the primary means of authenticating email messages as they transit the Internet. The importance of SPF is growing as additional technologies, such as DMARC, are built on top of the standard. As more domains implement SPF records, greater value is derived from the framework for anti-spam systems and mailbox [...] [more]
socketlabs.com    Deliverability

discussion Google Postmaster bad IP reputation

There are widespread reports this morning (9/11/17) that Google postmaster tools is showing bad IP reputation for IPs starting on 9/9. This issue is affecting just about everyone. Looking through my client’s postmaster pages, I’m seeing red for IP reputation on every client. Even my clients with generally good reputation are seeing bad reputation since 9/9. [...] [more]
wordtothewise.com    Intelligence, Deliverability

strategy 2017 Deliverability Benchmark Report [PDF]

Globally, one in five messages does not reach the inbox. Not only do they not reach the inbox, 70 percent of those messages are not delivered to the inbox or spam folder—rather they are blocked at the gateway. With 20 percent of email not reaching the inbox, marketers are missing out on not only potential revenue, but also the opportunity to build strong relationships with subscribers. In this year’s annual benchmark report, we take a look at how email gets delivered and the best way to measure inbox [...] [more] 
returnpath.com    Study, Deliverability

stats 2017 State of Email Deliverability [PDF]

Subscriber acquisition sources, permission practices, authentication, list-unsubscribe and encryption, list hygiene and spam filter tools, inactivity management, analytics and deliverability monitoring [...] [more] 
pardot.com    Study, Deliverability

discussion Supporting new DNS RR types with dnsextlang, Part I

The Domain Name System has always been intended to be extensible. The original spec in the 1980s had about a dozen resource record types (RRTYPEs), and since then people have invented many more so now there are about 65 different RRTYPEs. But if you look at most DNS zones, you'll only see a handful of types, NS, A, AAAA, MX, TXT, and maybe SRV. Why? A lot of the other types are arcane or obsolete, but there are plenty that are useful. Moreover, new designs like DKIM, DMARC, and notorously SPF have [...] [more]
jl.ly    Deliverability

discussion How ISP Rate Limiting Is Ruining Your Relationship

If Internet Service Providers (ISPs) like Gmail and Hotmail could talk, sometimes they might sound just like this. There are plenty of reasons why they might put on the brakes and begin to limit the rate at which they accept email (i.e. rate limiting). But why do ISPs rate limit senders? And how can you respond without landing in the digital dog house? Here we'll explore two specific rate limiting techniques used by ISPs, and what they look like from a sender's perspective. Consider it a kind of [...] [more]
drh.net    Deliverability
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