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tactics CSS Background Images Now Supported in Outlook.com

Great news! Outlook.com and Office 365 Outlook (also known as OWA) now supports CSS background images. Until now, Microsoft's webmail properties were the only ones that did not support CSS background images. This restriction forced email designers to use table background attributes in order to display a background image in Outlook.com. Thankfully this support is enabled in both the "classic" and beta Outlook webmail clients. This change has been propagated to the Outlook iOS and Android apps as well [...] [more]
emailonacid.com    Design

tactics Apple Mail Sometimes Hides the Last Image in an Email

When you have an email with an image at the very bottom of an email, sometimes that image is not displayed in Apple Mail. This is a very strange bug that is unlikely to manifest in real campaigns because most emails contain footer text at the bottom. However this can be very frustrating and confusing when experimenting with different email designs and techniques. [...] [more]
freshinbox.com    Design

tactics Swipe to Reveal Technique

Check out this swipe to reveal technique created by Daniel Sivan from Wired Messenger. This technique overlays a div with an image over a div container and uses left padding on the overlay div to “push” the image to the right of the container – leaving a “handle” that the user can use to drag the content into view. [...] [more]
freshinbox.com    Design

tactics It's Time for Cross-Channel Campaigns

The holiday season is upon us. Many retailers have already started to ramp up their email deployment schedules, which is a key tactic to making your Q4 revenue goals. However, it's important to remember that just sending more emails alone isn't a strategy - you need to consider when and what to send - and which channel to deliver it to. [...] [more]
listrak.com    Event, Study

tactics E-Mail-Marketing zum Black Friday: Was es zu beachten gibt

Im Kalender der Schnäppchenjäger ist er rot markiert: Der Black Friday. In den E-Mail-Postfächern weltweit ereignet sich zu diesem Zeitpunkt geradezu ein Leuchtfeuer an [...] [more]
inxmail.de    Event, Law

tactics How to Write an Effective Marketing Automation RFP

To respond or not to respond is always the question. Some marketing automation platforms have taken the position that they will not respond to RFPs during the sales process because it is not the best use of their time. However, I believe that RFPs can be highly informative and useful during the procurement process as long as they are written with intention. As RFP season begins to wrap up, I took stock in the different RFPs that crossed my desk. I reviewed countless RFPs this quarter, some good, some [...] [more]
onlyinfluencers.com    ESP

tactics Correcting Outlook DPI Scaling Issues

Outlook DPI scaling is one of the most common problems encountered when developing emails and supporting Outlook (alongside the 1px horizontal line issue). The severity of impact caused by DPI scaling depends on what you’re trying to accomplish with the email’s design/layout/structure, and how the email is coded. At Litmus Live Boston and San Francisco this year, I gave a talk on correcting Outlook DPI scaling issues, while also looking at how it applies to Hybrid development, and touched on some [...] [more]
courtneyfantinato.com    Design

tactics Email Pixel Art: The Rarest and Coolest Defensive Design Tactic

To demonstrate the power of email mosaics, here are a few examples, each showing the email with images enabled on the left and images disabled on the right: Mothercare creates pixel art of their stroller in this email, which also makes liberal use of styled ALT text throughout. [...] [more]
litmus.com    Design

tactics Email Effectiveness Study [PDF]

Even these very successful retailers have a lot of room for improvement, with the top five’s scores ranging only from high to mid-70s, out of 100 — the equivalent of C+ grades. Most — 120 retailers — got failing grades. Here are the top five: Club Monaco (79.9) Crabtree & Evelyn (76.8) BCBG Max Azria (76) Hudson’s Bay (75.1) Hanes (74.7) The highest scorers shared some common practices. They didn’t email too often, averaging about one per day to their recipients, and most included several kinds of [...] [more] 
netdna-cdn.com    Frequency, Segmentation, Study

tactics New Inbox Insight feature 'Browse Campaigns' from Return Path

The email search engine includes background information on every message. Marketers can see the full email creative, examine details on the email sender, and access campaign performance metrics like read rate and inbox placement rate. Return Path customers can also save and download favorite campaigns to access at a later time. Marketers can also choose to search emails by date range, which could prove very helpful to email marketers that are eager to investigate -- and mimic -- the top-performing [...] [more]
returnpath.com    Intelligence, Tool

tactics Don’t let your customers fall off. Re-engage with email. Here’s how. [GFX]

We are so hot for email right now. We think it’s one of the smartest channels to re-activate hardly earned customers. Besides great email design, what makes a re-engagement email successful? personalized images and content; segmentation based on behavior or time; (product) recommendations that are relevant and specific to the customer; urgency and a clear CTA or a message that promotes action [...] [more]
reallygoodemails.com    Design, Customization, Segmentation, Gallery

tactics Tutorial: How to Create A Personalized Image in Email

Step #1: Design your email in the drag & drop editor. Let’s recreate the layout of the Stitch Fix happy birthday email in the drag & drop editor. Begin with a single column layout and add the header, image block, and text blocks below. Next, add the text and customize the CTA button. Let’s also add a turquoise HTML color padding to the image, as in the original email. For now, though, let’s leave the image placeholder blank. Our layout is pretty much complete. We now need to create the personalized, [...] [more]
mailup.com    Design, Customization, Tool

tactics Weekend bias in send time optimisation

Own the assumptions of your algorithm and measurement process as real life will always be different from the lab and you want to measure your results, even if you know your model oversimplifies the reality. Think about alternatives of A/B testing, not only for making decisions but for measuring your existing algorithms as well. You might have problems either with your machine learning algorithm or with your measurement process: watch out for both! [...] [more]
craftlab.hu    Intelligence, Test, Sendtime

tactics Kickbox's Open API: Detecting Disposable Email Addresses

One of the services we offer is a free API endpoint for checking if an email address or domain belongs to a disposable email provider. Using this endpoint does not require authentication. We've recently made a couple tweaks to our open API to make it a bit more useful. We've added a landing page at open.kickbox.io to better describe the open API and make it more visible and accessible. [...] [more]
kickbox.io    Listbuilding, Listhygiene, Tool

tactics Uncovering hidden personalization opportunities in retail [PDF]

The headwinds facing traditional and online retailers in 2017 are numerous and well documented. Chief among the challenges: a sustained assault on established business models driven by changing consumer behavior and the competitive might of e-commerce giant Amazon. Large big-box players, such as Walmart and Target, are responding to the threat - and embracing the opportunity of e-commerce - by boosting online spending by hundreds of millions or even billions of dollars annually. [...] [more] 
oracle.com    Customization
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